Find a Consultant

Are you looking for a consultant?

Do you need help with your compliance requirements?

We’ve built a network of consultants around Australia with expertise across a range of different standards, service types and specialist areas which are relevant to NFPs and NGOs.

Below is a list of consultants who are well-versed in the use of SPP and can help you get on top of your standards, quality and compliance needs.

Aged & Community Services Australia
LocationSydney, NSW
Phone0418 886 299
ContactJulie Anderson
ACSA is the leading national peak body supporting not for profit church, charitable and for purpose providers of retirement living, community, home and residential care. ACSA’s Consultancy service provides expert professional solutions in all areas of aged and community care management. ACSA’s approach is to mentor and build capacity of providers and enable them to navigate through aged care reforms and adverse compliance outcomes, improve governance and risk management and strengthen capability through a focus on quality and workforce. We are proud that our services continue to reach smaller regional, rural members and members providing services to diverse communities including culturally and linguistically diverse and Aboriginal and Torres Strait Islander communities.
Regions
  • All states and territories
Standards
  • Aged Care Quality Standards
  • ACNC – Governance Standards
Alison Sinclair Consulting (ASC)
LocationAdelaide, SA
Phone0402 884 320
ContactAlison Sinclair
ASC has been assessing against the Australian Service Excellence Standards (ASES) since 2001. We have over 25 years’ experience in quality, standards development and accreditation. Our aim is to provide a positive accreditation experience for our clients. In 2019 Alison conducted the first ASES assessment for a Specialist Homelessness Service in NSW, receiving excellent feedback. ASC's area of expertise is in providing a personalised and professional service, based on strong sector experience and understanding. We have experience in managing accreditation in large and small NGOs, from community centres, specialist homelessness, aged care, drug and alcohol services, peak bodies and Aboriginal community-controlled organisations. Standards and accreditation are simply another tool to support your organisation to achieve great outcomes. In addition to accreditation assessments we conduct pre accreditation gap assessments against a range of other standards including ASES, QIC, National Standards for Mental Health Services (NSMHS) and the NDIS Practice Standards. We can also work with you to prepare for accreditation through briefing sessions, Board or Executive training or information sessions on standards, quality and the accreditation process itself. ASC strives to work in a culturally safe and inclusive manner, continuing to build our understanding of culture and diversity.
Regions

All states and territories.

Standards
  • NDIS Practice Standards
  • National Standards for Mental Health Services
  • Australian Service Excellence Standards
  • Home Care Standards
Cajebi Consulting
LocationAdelaide, SA
Phone0409 672 361
ContactWayne Turner, Principal Consultant
Wayne has more than 30 years management consulting experience, through working with businesses in the ‘for profit’ sector, governments, as well as over 11 years of strategic consulting to organisations in the ‘not for profit’ sector. Before establishing Cajebi Consulting, Wayne was the Principal Consultant / General Manager Community Consulting for a NFP professional services provider, managing a team of consultants providing services across Australia. Previously, Wayne was a senior manager for an international consulting firm providing business and financial consulting services; as well as running his own consulting business focused on innovation and strategic developments. Wayne undertakes consultancies in areas such as; constitutions, governance, risk management, strategy, organisational reviews and performance, business planning, business development and growth, sustainability, business and sector restructures, mentoring, market analysis, business financial plans, impact outcomes, quality frameworks (including ASES assessments), and viability assessments. Cajebi Consulting can provide relevant consulting skills through the ‘Collective’. Please refer to the Cajebi Consulting website for details.
Regions
  • All states and territories
  • New Zealand
Standards
  • Australian Service Excellence Standards
  • Home Care Standards
Clarity Point
LocationBendigo, VIC
Phone0414 360 555
ContactLisa Mariah
Since 2004 Clarity Point has specialised in business and technical writing and quality management. We provide professional and authentic service, supporting you to develop/update your policies and procedures so they are consistent, coherent and functional. We can also develop, review or update your quality management system for improved usability, and help you prepare for audits by identifying and addressing gaps. Lisa Mariah is a highly experienced writer, editor and proofreader with the ability to quickly connect the strategic with the operational. This unique blend of skills helps to seamlessly connect your vision into your systems, processes and documents. She is an experienced quality manager and auditor, bringing perspectives from both sides of the fence. Lisa is also a member of the Australian Organisation for Quality, founder of the Bendigo Quality Learning Circle, and SPP advocate.
Regions

Victoria

Standards

• NDIS Practice Standards
• QIC Health and Community Services Standards (QIP)
• Human Services Standards (DHHS)

GoodRun Solutions
LocationWestern Australia
Phone
ContactGudrun Gilles
Gudrun is the principal consultant of her own business since 2001 and has attracted a wide range of projects over the years. She draws from her studies and hands-on experiences in the field when working with community-based organisations, government agencies and small and medium-sized business. Gudrun has supported a number of her clients to integrate SPP into their quality management approach which has proven to be very valuable, particularly for those organisations that have to meet compliance requirements across several Standards. Her sector related experience is derived from roles and projects in high-risk human services design, development and management, procurement, strategic planning facilitation, senior executive education and mentoring, systems development, review, monitoring, auditing and evaluating.
Regions
  • All states and territories
Standards
  • National Standards Disability Services
  • National Standards Mental Health Services
  • ISO 9001:2015 Quality Management Systems
  • Better Care Standards
  • NDIS Quality and Safeguarding Framework
  • Standard for Therapeutic Communities and Residential Rehabilitation Services
  • Aged Care Quality Standards
  • Disability Services Standards (Advocacy)
  • Alcohol and other Drug and Human Services Standard
KMA Consulting
LocationMelbourne
Websites
Phone0400 631 930
ContactKathryn Anderson
Established in the UK in 2004, KMA Consulting has worked with providers of health and social care in both the UK and Australia in developing and implementing Quality, Risk and Governance systems to support ongoing registration compliance. From 2018 to 2020, work in the Social Care sector in Melbourne achieved re-registration against the QIC Health & Community Services Standards, the Human Services Standards (HSS) and the National Standards for Mental Health Services (NSMHS). Expert in Project Management and the development of evidence-based policy and procedure, guidelines and frameworks. Competent with the use of Standards and Performance Pathways (SPP) to undertake organisational self-assessments against community service standards.
Regions
  • Melbourne & country Victoria
Standards
  • QIC Health & Community Services Standards
  • Human Services Standards (HSS)
  • National Standards for Mental Health Services (NSMHS)
  • NDIS Practice Standards
  • Aged Care Standards
SQS Safety & Quality Solutions
LocationVictoria
Websites
Phone0418 370 045
ContactCarli Lamb
SQS specialises in training and consulting solutions for community services and in particular, NDIS providers. We provide assistance with preparing for and meeting the NDIS standards and also working through non conformances. SQS is currently delivering workshops Australia wide focussed on meeting the NDIS Standards. Our workshop facilitators and consultants are experienced auditors who have already conducted audits against the NDIS Practice Standards across four states, for several approved certification bodies.
Regions
  • Australia wide
Standards
  • NDIS Practice Standards
  • HSS Victoria

Are you an NGO consultant who would like to have your information included here? Get in touch!

Want to learn more?

Chat with our team!

SPP has been a great resource for understanding and mapping Standards, preparing for Audits and also sourcing resources for policy development. I would recommend it to other organisations to complement their quality and compliance work. Information can be easily shared, and evidence gathered to support all work done.
Community mental health service provider, Victoria
I like the speed and ease of SPP, I love how it maps multiple standards. It’s so convenient, I couldn’t imagine the nightmare to do the work manually. The templates are great for gap analysis. SPP resource templates are great for implementing new policies in the office and for what we do day to day.
Large provider of settlement services to immigrants, New South Wales
I have found the SPP system amazing. It provides a structured way to work through the standards and then provide a succinct report on the evidence being provided for a surveyor to view how we meet the standard. I used this in our recent accreditation survey, the auditor was very impressed, AND we are now accredited for ISO 9001. Thanks again. A great system.
Provider of diverse range of health programs, Queensland
We really like SPP. We use the resources in the Reading Room and couldn't have passed our accreditation with flying colours without SPP.
Advocacy, support and education provider, Australian Capital Territory
Everything is going well with SPP. It’s helped us through three lots of accreditation over the past nine months plus some internal auditing, so I’m very glad to have had it to assist us through the processes.
Large regional multi-service provider, Victoria
Thanks Claire, I just wanted to pass on the compliments we received from the NDIS auditors. We gave them access to SPP to audit our documents and they were amazed and thrilled with the platform. It made their job so easy and they were not aware that a platform like this exists. Just wanted to share this feedback. We've been using SPP now for six years, and we are very happy with it.
Home Care and Disability Services Provider, New South Wales
Hi BNG, I love you guys! Thanks for all the updates, they are great!!! I am madly getting ready for audit and couldn’t do it without you.
Community transport provider, New South Wales
Hi James, I'd just like to say that working with you and your colleagues at BNG/SPP has been nothing short of excellent. Your professionalism, the quality of your product and your amazing customer service have been so completely refreshing!
Large provider of homelessness services, Victoria
The portal has really improved our ability to conduct self-assessments, and helped to reduce risk through greater visibility against other accreditation standards. Another terrific benefit is access to all of the templates and evidence guides in the Reading Room, as well as the regular alerts about new resources or industry changes, to make sure we keep up to date.
Baptcare, Victoria