Find an Auditor

Do you need an auditor? You’re not alone!

Over the years, many of our clients have asked for information about NGO auditing bodies of Australian community and health service standards.

We’ve built a strong network throughout the industry, to help your organisation get in touch with the auditing body who most suits your field of expertise!

Browse our list below for contact details of reputable NGO auditors.

Alison Sinclair Consulting (ASC)
LocationAdelaide, SA
Phone0402 884 320
ContactAlison Sinclair
ASC has been assessing against ASES and HCS since 2001. We have 25 years experience in quality, standards and accreditation and will work with your organisation to be the best you can be for your clients and your staff. ASC's area of expertise is in interpreting standards for a diverse range of services and peak bodies, include large and small community services. We have experience in community centres, housing and homelessness, aged care, drug and alcohol and Aboriginal community controlled organisations and peak bodies to name just a few. Standards and accreditation are simply another tool to support your organisation to achieve great outcomes for your clients. In addition to accreditation assessments we also conduct pre-accreditation gap assessments against ASES as well as a range of other standards including QIC, National Standards for Mental Health Services (NSMHS) and the NDIS Practice Standards. ASC strives to work in a culturally safe and inclusive manner and continues to build our understanding of culture and diversity. ASC will aim to provide a positive experience in your accreditation journey.
Regions

All states and territories

Standards
  • Australian Service Excellence Standards
  • National Standards for Mental Health Servcies
  • NDIS Practice Standards
  • Home Care Standards
ASES Assessor: Wayne Turner
LocationAdelaide, SA
Phone0409 672 361
ContactWayne Turner, Principal Consultant
Wayne has been an ASES Assessor since 2008, completing assessments for a wide range of organisations including complex multi-service providers. Most assessments have been for organisations delivering homeless, community, disability, health, humanitarian, aged care, childcare, children and youth, financial, victim support, and home care; directed services. Wayne’s ASES Assessor team includes Kay Willmore and Linda Symons, who have professional backgrounds in human resource practices, employment, training and industrial relations. Please refer to the Cajebi Consulting website for details. The ASES team’s approach is ‘values driven’; that is, an interaction with each organisation based on respect, inclusivity, empathy and being personable. Wayne has more than 30 years of management consulting experience, provided to businesses in the ‘for profit’ sector, governments, as well as over 11 years of strategic consulting to organisations in the ‘not for profit’ sector. Please refer to the BNG menu ‘Find a Consultant’ for details.
Regions
  • All states and territories
  • New Zealand
Standards
  • Australian Service Excellence Standards
  • Home Care Standards
Assessments, Quality and Performance (AQP)
LocationSydney, Adelaide
Phone0412 839 857
ContactTamara Stojanovic
Established in 2008, AQP is a not-for-profit consultancy providing quality management and accreditation services across health and community services. We work with agencies of all types including for-profit and not-for-profit, government and non-government, small and large. We are an approved assessor for the Australian Service Excellence Standards and the South Australian Home Care Standards by the SA Department of Human Services. We select only the most experienced and qualified assessors with many years' experience as service providers and managers with an established track record in third-party verifications and standards assessments. We will guide you through every stage of the assessment and accreditation process with a personal, individualised approach to ensure that your accreditation is meaningful to you, your staff and your clients. We have outlets in Sydney and Adelaide. We do not charge travel and accommodation costs for Adelaide-based services.
Regions
  • NSW/ACT, VIC, QLD, SA, TAS
Standards
  • Australian Service Excellence Standards – Approved accreditation assessor
Community Audits Australia
LocationSydney
Phone02 9412 2110
ContactKelly O'Hearn
Community Audits Australia (CAA) is an auditing organisation that takes pride in meeting exceptionally high levels of compliance across our business. We are highly experienced and committed to ensuring that only the best support and services is being provided to people living in the community. CAA, which is 100% Australian owned and operated, is an independent subsidiary of the not-for-profit organisation ACIA, with approved quality auditors from the community industry, delivers auditing services nationally. Our industry expertise ensures a specialised service with competitive pricing, with profits re-invested back into our industry.
Regions
  • All states and territories:
  • NSW/ACT: tel 02 9412 2110
  • VIC/TAS: tel 03 9088 8097
  • QLD: tel 07 3180 3867
  • SA/WA/NT: tel 08 6558 0887
Standards
  • NDIS Practice Standards
DNV GL
LocationSydney, NSW
Phone02 9900 9555
ContactFarshad Ferdowsi
DNV GL is a JAS-ANZ accredited certification body providing independent third party auditing, training and certification to organisations and government departments seeking recognition of compliance to various national and international Standards. We hold a leading position in the Health and Human services sector offering accreditation and certification for healthcare and disability organisations across Australia. Our audit teams are comprised of professional auditors for whom auditing is a core skill. They employ best practice audit skills and a positive, pragmatic audit approach, and have experience of large and small organisations in metropolitan, regional and remote locations throughout Australia.
Regions

All states and territories

Standards
  • NDIS Practice Standards
  • National Standards for Disability Services
  • National Mental Health Standards
  • National Safety and Quality Healthcare Service Standards
  • VIC Health & Human Services
  • QLD Human Services Quality Framework
  • ISO9001:2015
  • DVA Trauma Recovery Programme
  • FSA RTAC CoP
  • JobActive
Global Compliance Certification
LocationSydney, Melbourne, Brisbane
Phone02 8644 0603
ContactMousa Sharifi
Global Compliance Certification (GCC) is an Australian owned and operated company with its offices in Sydney, Melbourne & Brisbane, servicing our clients throughout Australia, New Zealand & Japan. GCC staff are committed to providing value throughout the certification journey and have experience in a vast range of industries and services, partnering with organisations to deliver human centred audits.
Regions

Resources in all states and territories

Standards
  • NDIS Practice Standards
  • National Standards for Disability Services
  • ISO9001:2015
  • AS/NZS 5377 (E-waste)
Global-Mark
LocationSydney, NSW
Phone02 9886 0222 (Australia); +64 9 889 0622 (New Zealand)
ContactCustomer Service
Global-Mark is one of the leading conformity assessment bodies (CABs) in Australia, accredited by the Joint Accreditation System of Australia and New Zealand (JAS-ANZ). With over 4,000 clients Australia wide and internationally, Global-Mark has been providing certification to our clients since 2004 including management systems, product conformance, sustainability and Accredited Housing Provider. We have an extensive team of specialists who support our clients. Each member of our team is selected for their competence, knowledge and most important people skills. We believe a very large proportion of our auditing work is about effectively dealing and communicating with people.
Regions

All states and territories

Standards
  • NDIS Practice Standards
  • National Standards for Disability Services
  • National Mental Health Standards
  • National Safety and Quality Healthcare Service Standards
  • VIC Health & Human Services
  • QLD Human Services Quality Framework
  • Attendant Care Industry Standard
  • Australian Service Excellence Standards
  • ISO9001:2015
  • Code of Practice for Assisted Reproductive Technology Units
  • NZS8181 Fertility Services
  • National Community Housing Standards
  • Best Practice Guide for Community Housing in New Zealand
  • Aboriginal Community Housing Standards, Victoria
HDAA Australi Pty Ltda
LocationBrisbane, QLD
Websiteshdaau.com.au
Phone1800 601 696
ContactSuzanne Le Huray, General Manager
As your assessment partner our Service Promise is to be: - Supportive - Expert - Responsive - Ethical - Developmental In everything, people are our focus. Our assessors and our support team work constructively with people across your organisation. We assess your processes from the perspective of the people who work with them. Your assessment should support organisational development. Our goal is to contribute to your progress now and for your future. We provide informative reports that are insightful and include action plans. When we identify improvements, we ask ourselves: “Will this make for a better organisation?”
Regions

All states and territories

Standards
  • NDIS Practice Standards
  • National Standards for Disbility Services
  • National Mental Health Standards
  • National Safety and Quality Healthcare Service Standards
  • VIC Health & Human Services
  • QLD Human Services Quality Framework
  • Attendant Care Industry Standard
  • ISO9001:2015
  • Northern Territory Quality & Safeguarding Framework
  • Disability Employment Servcies and Supported Employment Services
  • Diagnostic Imaging Accreditation Scheme
  • Dental Practice Accreditation (NSQHSS)
Highwire Group
LocationAdelaide, SA
Phone0417 761 368
ContactMaree Davidson
The Highwire Group are your partners in organisational development. We work across Australia. Our areas of expertise include health and community sevices, housing and homelessness, aged care and disability services and Aboriginal organisations. We are passionate about quality and accreditation as tools to support great outcomes. The list of clients we have worked with is diverse spanning large and small NGO’s, rural and remote organisations, peak bodies and Local Government. We have conducted accreditation assessments across many standards and sectors over the last 25 years. We also conduct pre accreditation gap assessments against a range of standards including QIC, National Standards for Mental Health Services (NSMHS) and Australian Service Excellence Stndards (ASES). We work in a culturally safe manner, sharing skills and knowledge to build capability and ensure a positive experience through the challenge of organisational growth.
Regions

All states and territories

Standards
  • Australian Service Excellence Standards
  • Home Care Standards
Institute for Healthy Communities Australia Certification Pty Ltd (IHCA Certification)
LocationBrisbane, QLD
Phone07 3844 2222
ContactFiona Loughlan
The Institute for Healthy Communities Australia Certification is a not-for-profit, providing certification services across Australia in metropolitan, urban, rural and remote communities, solely in the health, human services and alcohol and other drug sectors. We are accredited to provide certification to a range of standards including Australian Service Excellence Standards, ISO 9001, National Standards for Quality and Safety in Healthcare, Human Services Quality Standards, National Standards for Disability Services, Standards for Therapeutic Communities and Residential Rehabilitation and Standards for Culturally Secure Practice among others. We also provide accreditation services against National Standards for Mental Health and NSW Disability Services Standards Third party verification.
Regions

All states and territories

Standards
  • Australian Service Excellence Standards
  • NDIS Practice Standards
  • National Standards for Disability Services
  • National Mental Health Standards
  • QLD Human Services Quality Framework
  • Australasian Therapeutic Communities Association Standards
  • ISO 9001: 2015
  • WANADA Alcohol and other Drug and Human Services Standards
  • Quality Assurance Framework
Q-Audit Pty Ltd
LocationSydney, NSW
Phone1800 087 659
ContactAdministration Team
At Q-Audit we care about the health of your organisation as much you care about the health and wellbeing of your clients. Quality is our business and we bring passion and expertise to every project. We have been operating for over 20 years and in that time have established a reputation for comprehensive auditing and quality certification services to the human services, attendant care, disability support, medical, other health services. We look forward to working with you and your team.
Regions

All states and territories

Standards
  • NDIS Practice Standards
  • National Standards for Disability Services
  • QLD Human Services Quality Framework
  • Attendant Care Industry Standard
  • ISO9001:2015
  • Other International Standards
Standards Wise
LocationSydney, NSW
Phone 02 9089 8881
ContactDavid Stevens
The principal of Standards Wise has conducted ASES accreditation assessments for over 15 years across a wide range of small, medium, and large not for profit and private organisations. We specialise in regional, rural and remote work. Cultural safety is an important part of our approach and being sensitive to the uniqueness of each organisation we assess. Our assessors are highly respected in the industry as auditors and have experience across a wide range of sectors including homelessness, disability, mental health, employment, family and youth services, AOD, and aged care.
Regions
  • All states and territories
  • Asia–Pacific
Standards
  • Australian Service Excellence Standards

Are you an NGO auditor or accreditor who would like to have your information included here? Get in touch!

Want to learn more?

Chat with our team!

SPP has been a great resource for understanding and mapping Standards, preparing for Audits and also sourcing resources for policy development. I would recommend it to other organisations to complement their quality and compliance work. Information can be easily shared, and evidence gathered to support all work done.
Community mental health service provider, Victoria
I like the speed and ease of SPP, I love how it maps multiple standards. It’s so convenient, I couldn’t imagine the nightmare to do the work manually. The templates are great for gap analysis. SPP resource templates are great for implementing new policies in the office and for what we do day to day.
Large provider of settlement services to immigrants, New South Wales
I have found the SPP system amazing. It provides a structured way to work through the standards and then provide a succinct report on the evidence being provided for a surveyor to view how we meet the standard. I used this in our recent accreditation survey, the auditor was very impressed, AND we are now accredited for ISO 9001. Thanks again. A great system.
Provider of diverse range of health programs, Queensland
We really like SPP. We use the resources in the Reading Room and couldn't have passed our accreditation with flying colours without SPP.
Advocacy, support and education provider, Australian Capital Territory
Everything is going well with SPP. It’s helped us through three lots of accreditation over the past nine months plus some internal auditing, so I’m very glad to have had it to assist us through the processes.
Large regional multi-service provider, Victoria
Thanks Claire, I just wanted to pass on the compliments we received from the NDIS auditors. We gave them access to SPP to audit our documents and they were amazed and thrilled with the platform. It made their job so easy and they were not aware that a platform like this exists. Just wanted to share this feedback. We've been using SPP now for six years, and we are very happy with it.
Home Care and Disability Services Provider, New South Wales
Hi BNG, I love you guys! Thanks for all the updates, they are great!!! I am madly getting ready for audit and couldn’t do it without you.
Community transport provider, New South Wales
Hi James, I'd just like to say that working with you and your colleagues at BNG/SPP has been nothing short of excellent. Your professionalism, the quality of your product and your amazing customer service have been so completely refreshing!
Large provider of homelessness services, Victoria
The portal has really improved our ability to conduct self-assessments, and helped to reduce risk through greater visibility against other accreditation standards. Another terrific benefit is access to all of the templates and evidence guides in the Reading Room, as well as the regular alerts about new resources or industry changes, to make sure we keep up to date.
Baptcare, Victoria