Streamlining the general practice accreditation process

We are excited to have released new self-assessments in SPP for all three modules of the RACGP Standards for general practices (5th edition).

Quality and safety for health services

The RACGP Standards were developed by the Royal Australian College of General Practitioners (RACGP) “with the purpose of protecting patients from harm by improving the quality and safety of health services.  The Standards also support general practices in identifying and addressing any gaps in their systems and processes.

What is involved?

There are three modules that make up the RACGP Standards for general practice:

  • the Core module;
  • the Quality Improvement module; and
  • the General Practice module.

We’ve worked together with the RACGP to ensure that all of the standards, criteria and indicators (both mandatory and aspirational) in each module are presented in SPP’s self-assessments.

How do our self-assessments help?

Our three new self-assessments reflect all of the detailed requirements of the RACGP Standards for general practices, as do SPP’s Standards Reports of compliance status with each module. 

Health services can use the self-assessments to:

  • ensure that team members understand all of the requirements of the RACGP Standards;
  • monitor their current compliance status;
  • maintain an up-to-date gap analysis, that identifies areas of non-compliance; and
  • automatically generate a continuous quality improvement plan for the standards, at any time.

They can also assign specific responsibilities to certain team members, and prepare for general practice accreditation by linking evidence of compliance throughout the self-assessments.

Who can use the self-assessments?

Many regional and community health providers deliver a broad range of services to their community – including GP clinics, disability and aged care services, family support, and alcohol and other drug support services, to name just a few.

As a result, they may need to comply with a variety of service delivery standards.  These providers can save lots of time and effort by streamlining all of their compliance work in our platform. 

Already, a number of regional health services and Aboriginal health services have chosen to integrate the new RACGP self-assessments into their other standards compliance and quality improvement work in our SPP platform.

However, our self-assessments are equally helpful to any general practice, or other health service following the RACGP Standards, who wishes to access an online self-assessment platform where they can streamline their general practice accreditation compliance, quality improvement and evidence collation processes!

Want to know more?

Please contact us at, or phone 02 9569 1704, for any queries relating to these new self-assessments, or to enquire about accessing them.

Sign up for a free trial

You can access these new self-assessments and many more in the SPP platform.
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SPP has been a great resource for understanding and mapping Standards, preparing for Audits and also sourcing resources for policy development. I would recommend it to other organisations to complement their quality and compliance work. Information can be easily shared, and evidence gathered to support all work done.
Community mental health service provider, Victoria
I like the speed and ease of SPP, I love how it maps multiple standards. It’s so convenient, I couldn’t imagine the nightmare to do the work manually. The templates are great for gap analysis. SPP resource templates are great for implementing new policies in the office and for what we do day to day.
Large provider of settlement services to immigrants, New South Wales
I have found the SPP system amazing. It provides a structured way to work through the standards and then provide a succinct report on the evidence being provided for a surveyor to view how we meet the standard. I used this in our recent accreditation survey, the auditor was very impressed, AND we are now accredited for ISO 9001. Thanks again. A great system.
Provider of diverse range of health programs, Queensland
We really like SPP. We use the resources in the Reading Room and couldn't have passed our accreditation with flying colours without SPP.
Advocacy, support and education provider, Australian Capital Territory
Everything is going well with SPP. It’s helped us through three lots of accreditation over the past nine months plus some internal auditing, so I’m very glad to have had it to assist us through the processes.
Large regional multi-service provider, Victoria