What standards are on SPP?

Accreditations and quality standards

National Standards 

  • ATCA Standard for Therapeutic Communities and Residential Rehabilitation Services
  • Attendant Care Industry Standard (via specialised portal)
  • Australian Charities and Not-for-Profit Commission (ACNC) Governance Standards
  • Australian Service Excellence Standards (ASES) — Certificate
  • Australian Service Excellence Standards (ASES) — Award
  • Community Legal Service Standards
  • Disability Services Standards (Advocacy)
  • Evaluation and Quality Improvement Program (EQuIP5)
  • Family Support Program Administrative Approval Requirements
  • Home Care (formerly Community Care Common) Standards
  • National Association of Community Legal Centres (NACLC) Accreditation Scheme (via specialised portal)
  • National Community Housing Standards
  • National Quality Standard for Early Childhood Education and Care and School Age Care
  • National Regulatory Code for Community Housing (NRCCH) — All Tiers
  • National Regulatory Code for Community Housing (NRCCH) — Additional Tier 1 and 2 Requirements
  • National Safety and Quality Healthcare Service (NSQHS) Standards
  • National Specialist Homelessness Service Standards
  • National Standards for Disability Services
  • National Standards for Mental Health Services
  • National Standards for Out of Home Care
  • National Standards for Volunteer Involvement
  • OATSIH Organisational Risk Assessment
  • QIC Health and Community Services Standards (via specialised portal)
  • RACGP Standards for General Practices
  • Rainbow Tick Standards (2013)
  • Rainbow Tick Standards (2016 Edition)
  • Residential Aged Care Quality Standards
  • Standards for Registered Training Organisations 

NDIS Quality and Safeguarding Framework

  • NDIS Terms of Business for Registered Providers
  • NDIS Terms of Business for Registered Providers — SDA addendum for SDA Providers

Australian State & Territory Standards

  • Australian Capital Territory
    • Community Care and Protection Service Provider Criteria
    • Pre-Qualifications for Human Services 

  • New South Wales
    • Bus Operator Accreditation Scheme Standards (NSW Government)
    • Childsafe Standards for Permanent Care
    • Community Services Good Practice Guidelines
    • Disability Services Key Performance Indicators
    • Disability Standards
    • Specialist Homelessness Service Standards
    • Problem Gambling Treatment Services Standards
    • Standards for Statutory Out of Home Care

  • Northern Territory
    • Disability Service Standards

  • Queensland
    • Human Services Quality Standards (HSQS) - Common Requirements
    • Human Services Quality Standards (HSQS) - Child Protection Placement and Support Services
    • Human Services Quality Standards (HSQS) - Families (Child and Family Service Stream) 

  • South Australia
    • No specific State standards currently

  • Tasmania
    • Quality and Safety Standards

  • Victoria
    • Childsafe Standards
    • Human Services Standards
    • VIC: VRQA Guidelines for VET Providers 
  • Western Australia
    • Better Care, Better Services
    • Specialist Homelessness Services Standards
    • Supported Accommodation Assistance Program (SAAP) Standards

International Standards

  • ISO 9001: 2008 Quality Management Systems
  • ISO 9001: 2015 Quality Management Systems


  • Human Resource Management Self-Assessment

Standards available through specialised portals

Scheduled for SPP development

  • NDIS Practice Standards (when implemented)
  • NDIS Code of Conduct (when implemented)
  • Standards for Alternative Care (SA Government)
  • ISO 31000: 2009 Risk Management Principles and Guidelines
  • ISO 45001 Occupational Health and Safety Management Systems
  • Psychological Rehabilitation Support Service Standards (SA Government)

BNG does not provide direct accreditation services. However, we can advise on quality and accreditation standards, and appropriate accreditation bodies. For a list of auditors/accreditors, visit our auditors listing page.

Please let us know if there are other standards we should carry on SPP.

Contact us on 02 9569 1704 or by email team@bngonline.com.au