What standards are on SPP?

Accreditations and quality standards

National Standards 

  • ATCA Standard for Therapeutic Communities and Residential Rehabilitation Services
  • Attendant Care Industry Standard (via specialised portal)
  • Australian Charities and Not-for-Profit Commission (ACNC) Governance Standards
  • Australian Service Excellence Standards (ASES) — Certificate
  • Australian Service Excellence Standards (ASES) — Award
  • Community Legal Service Standards
  • Disability Services Standards (Advocacy)
  • Evaluation and Quality Improvement Program (EQuIP5)
  • Family Support Program Administrative Approval Requirements
  • Home Care (formerly Community Care Common) Standards
  • National Association of Community Legal Centres (NACLC) Accreditation Scheme (via specialised portal)
  • National Community Housing Standards
  • National Quality Standard for Early Childhood Education and Care and School Age Care
  • National Regulatory Code for Community Housing (NRCCH) — All Tiers
  • National Regulatory Code for Community Housing (NRCCH) — Additional Tier 1 and 2 Requirements
  • National Safety and Quality Healthcare Service (NSQHS) Standards
  • National Specialist Homelessness Service Standards
  • National Standards for Disability Services
  • National Standards for Mental Health Services
  • National Standards for Out of Home Care
  • National Standards for Volunteer Involvement
  • OATSIH Organisational Risk Assessment
  • QIC Health and Community Services Standards (via specialised portal)
  • RACGP Standards for General Practices
  • Rainbow Tick Standards (2013)
  • Rainbow Tick Standards (2016 Edition)
  • Residential Aged Care Quality Standards
  • Standards for Registered Training Organisations 

NDIS Quality and Safeguarding Framework

  • NDIS Terms of Business for Registered Providers
  • NDIS Terms of Business for Registered Providers — SDA addendum for SDA Providers

Australian State & Territory Standards

  • Australian Capital Territory
    • Community Care and Protection Service Provider Criteria
    • Pre-Qualifications for Human Services 

  • New South Wales
    • Bus Operator Accreditation Scheme Standards (NSW Government)
    • Childsafe Standards for Permanent Care
    • Community Services Good Practice Guidelines
    • Disability Services Key Performance Indicators
    • Disability Standards
    • Specialist Homelessness Service Standards
    • Problem Gambling Treatment Services Standards
    • Standards for Statutory Out of Home Care

  • Northern Territory
    • Disability Service Standards

  • Queensland
    • Human Services Quality Standards (HSQS) - Common Requirements
    • Human Services Quality Standards (HSQS) - Child Protection Placement and Support Services
    • Human Services Quality Standards (HSQS) - Families (Child and Family Service Stream) 

  • South Australia
    • No specific State standards currently

  • Tasmania
    • Quality and Safety Standards

  • Victoria
    • Childsafe Standards
    • Human Services Standards
    • VIC: VRQA Guidelines for VET Providers 
  • Western Australia
    • Better Care, Better Services
    • Supported Accommodation Assistance Program (SAAP) Standards

International Standards

  • ISO 9001: 2008 Quality Management Systems
  • ISO 9001: 2015 Quality Management Systems


  • Human Resource Management Self-Assessment

Standards available through specialised portals

Scheduled for SPP development

  • NDIS Practice Standards (when implemented)
  • NDIS Code of Conduct (when implemented)
  • Standards for Alternative Care (SA Government)
  • ISO 31000: 2009 Risk Management Principles and Guidelines
  • ISO 45001 Occupational Health and Safety Management Systems
  • Psychological Rehabilitation Support Service Standards (SA Government)

BNG does not provide direct accreditation services. However, we can advise on quality and accreditation standards, and appropriate accreditation bodies.

Please let us know if there are other standards we should carry on SPP.

Contact us on 02 9569 1704 or by email team@bngonline.com.au