What standards are on SPP?

Accreditations and quality standards

NDIS Quality and Safeguarding Framework

  • NDIS Code of Conduct
  • NDIS Practice Standards—Core module, supplementary modules 1-5 and verification module 6
  • Complaints Management and Resolution
  • Incident Management and Reportable Incidents
  • NDIA Terms of Business for Registered Providers (including SDA Addendum)

National Standards 

  • Aged Care Quality Standards
  • ATCA Standard
  • Attendant Care Industry Standard (2013)(via specialised portal)
  • Australian Charities and Not-for-Profit Commission (ACNC) Governance Standards
  • Australian Community Industry Standard (2018) (via specialised portal)
  • Australian Service Excellence Standards (ASES) — Certificate
  • Australian Service Excellence Standards (ASES) — Award
  • Disability Services Standards (Advocacy)
  • Evaluation and Quality Improvement Program (EQuIP5)
  • Family Support Program Administrative Approval Requirements
  • Home Care (formerly Community Care) Common Standards
  • National Association of Community Legal Centres (NACLC) Accreditation Scheme (via specialised portal)
  • National Community Housing Standards
  • National Principles for Child Safe Organisations
  • National Quality Standard for Early Childhood Education and Care and School Age Care
  • National Regulatory Code for Community Housing (NRCCH) — All Tiers
  • National Regulatory Code for Community Housing (NRCCH) — Additional Tier 1 and 2 Requirements
  • National Safety and Quality Health Service (NSQHS) Standards
  • National Specialist Homelessness Service StandardsNational Standards for Disability Services
  • National Standards for Mental Health Services
  • National Standards for Out of Home Care
  • National Standards for Volunteer Involvement
  • QIC Health and Community Services Standards (via specialised portal)
  • RACGP Standards for General Practices
  • Rainbow Tick Standards (2013, 2016 Editions)
  • Residential Aged Care Accreditation Standards
  • Standards for Registered Training Organisations (RTOs)
  • White Ribbon Standards (2017)

Australian State & Territory Standards

  • Australian Capital Territory
    • Community Care and Protection Service Provider Criteria

  • New South Wales
    • Bus Operator Accreditation Scheme (BOAS) Standards
    • Child Safe Standards for Permanent Care
    • Community Services Good Practice Guidelines
    • Disability Services Standards
    • Disability Services Standards Key Performance Indicators
    • Point to Point Self-Assessment
    • Specialist Homelessness Service Standards

  • Northern Territory
    • Disability Service Standards

  • Queensland
    • Human Services Quality Standards (HSQS) – Common Requirements
    • Human Services Quality Standards (HSQS) – Child Protection Placement and Support Services
    • Human Services Quality Standards (HSQS) – Families

  • South Australia
    • Australian Service Excellence Standards (ASES) — Certificate
    • Australian Service Excellence Standards (ASES) — Award

  • Tasmania
    • Quality and Safety Standards

  • Victoria
    • Child Safe Standards
    • Human Services Standards
    • VRQA Guidelines for VET Providers 
  • Western Australia
    • Better Care, Better Services Standards
    • Specialist Homelessness Services Standards

International Standards

  • ISO 9001: 2008 Quality Management Systems
  • ISO 9001: 2015 Quality Management Systems


  • Aboriginal and Torres Strait Islander Cultural Competence Self-Assessment
  • Human Resource Management Self-Assessment
  • Workplace Gender Equality Self-Assessment

Standards available through specialised portals

  • Australian Community Industry Alliance (ACIA) Portal
    ACIA Members work through standards on SPP with completed work accessible for review and audit by ACIA.

BNG does not provide direct accreditation services. However, we can advise on quality and accreditation standards, and appropriate accreditation bodies. For a list of auditors/accreditors, visit our auditors listing page.

Please let us know if there are other standards we should carry on SPP.

Contact us on 02 9569 1704 or by email