Portals & Partners

With a rapidly growing subscriber base of service provider organisations in the community services and health sectors, we have a number of Management Support Online and Standards & Performance Pathways tailored portal arrangements with peak bodies and funding departments, as well as partnership agreements with peak bodies.


Tailored portals for service providers and funding departments

  • Attendant Care Industry Association (ACIA)
    For service providers.

  • Australasian Therapeutic Communities Association (ATCA)
    For therapeutic communities and residential rehabilitation services.

  • Commonwealth Attorney-General's Department
    For Aboriginal and Torres Strait Islander family violence prevention services and Aboriginal and Torres Strait Islander legal centres.

  • Community Transport Organisation
    For community transport service providers.

  • National Association of Community Legal Centres (NACLC)
    For community legal centres.

  • National Disability Services (NDS NSW)
    For disability services as well as home and community care services.

  • Northern Territory Office of Disability
    NDIS Transition Tool for disability service providers in the Northern Territory.

  • SHS Industry Partnership (Homelessness NSW / DVNSW / YFoundations)
    For NSW Specialist Homelessness Service providers.

  • Victorian Department of Health and Human Services
    Development of online self-assessment tools for the Human Services Standards.

  • Volunteering Australia
    For organisations seeking compliance with the National Standards for Volunteer Involvement.

  • Women's Health NSW
    For Women's Health Centres throughout NSW.


Tailored portals for accreditation and quality review

  • National Association of Community Legal Centres (NACLC)
    For community legal centres.

  • Quality Management Services (QMS) and Quality Improvement and Community Services Accreditation (QICSA) – now Quality Innovation Performance (QIP/AGPAL)
    For use by reviewers when accrediting NGOs.

  • Victorian Department of Health and Human Services
    For DHHS to audit select streams of funded organisations.


For more information about portals, click here.


Quality assurance and management systems

We also provide specialised versions of the Standards & Performance Pathways for use by large multipurpose organisations, brokerage and franchise organisations as an internal quality assurance system.


Partnerships with peak member discount arrangements

  • Queensland Council of Social Service
  • Council of Social Service NSW
  • Victorian Council of Social Service
  • Tasmanian Council of Social Service
  • Northern Territory Council of Social Service
  • Network of Alcohol and Drug Agencies
  • Youth Action (formerly YAPA)