NDS Management Support Online

NDS Management Support Online (MSO) is an integrated suite of online services and resources that focus on governance, management, operations and administration. The NDS MSO provides access to hundreds of resources on all aspects of running an NGO: policy and procedure templates, information sheets, good practice guides and diagnostics.

NDS members receive a 15% discount to the NDS MSO. 


What is the NDS Management Support Online?

The NDS Management Support Online is a version of the popular Management Support Online service (MSO) tailored for NDS members.

NDS MSO provides a comprehensive set of resources, templates and guides that focus on governance, management, operations and administration. It includes policy/procedure templates, guided activities, diagnostic assessments and a confidential advice service. NDS MSO covers everything from boards/committees to staffing, marketing/promotions to client services.

Topics covered include:

  • Organisation Foundations
  • Governance & Management
  • Planning, Development & Performance
  • Human Resources
  • Finance & Asset Management
  • External Relationships & Stakeholders
  • Safe Environment
  • Information & Technology
  • Communications
  • Service Delivery

Good Practice Guides

NDS MSO provides Good Practice Guides to support organisations in their endeavours to improve operational and service delivery practice. The Guides provide information across the range of topics, as well as suggesting indicators of good practice and addressing common practice concerns.


Assess Your Organisation

Diagnostics support your organisation to understand how it currently performs in relation to a number of key operational areas. By working through brief sets of questions, you can identify your organisation’s strengths and areas of vulnerability. NDS MSO provides practice improvement suggestions and will refer you to relevant Good Practice Guides. 


Pricing & Packages

NDS MSO is available as a one-year package. Pricing is based on the organisation's annual income. The figures below include the 15% discount available to NDS members. A further 5% discount is available to NDS members who also take out a subscription to the NDS Quality Portal.


ONE-YEAR PACKAGE (MSO ONLY) — Click here to subscribe
Organisation’s Annual Income
Total for 1 year
+ 10% GST
Discount saving*
Income under $150,000
Income $150,000 - $500,000
Income $500,000 - $1 million
Income $1m - $5 million
Income $5m - $10 million
Income over $15 million

How to subscribe

To subscribe, simply click here.